itelBPO Smart Solutions
  • Montego Bay, JAM
  • Full Time

We are looking for persons to join our itelbpo smart Solutions Family at our Montego Bay location as Experienced Sales Agents!

  • Do you enjoy working at a faster-than-average pace?
  • Are you comfortable with communication that is factual, persuasive, and professional in nature?
  • Are you able to speak with great specificity,  knowledgeable detail and follow a script?
  • Are you people-focused and great at building and maintaining relationships?


The Experienced Sales Agent will be responsible for selling products and services by motivating potential customers while being aware of and responsive to their needs and concerns by utilizing world class customer service and persuasive communication. 

FUNdamental Skills

  • Education: Preferred passes in Maths and English  at CSEC or equivalent level
  • 1 year experience in telemarketing or face-to-face sales experience
  • Be able to work well with people, have strong negotiation skills and can overcome objections
  • Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
  • Computer proficiency, including ability to easily navigate and toggle between multiple screens, talk and type at the same time and troubleshoot basic computer issues
  • Minimum typing speed of 25 to 35 wpm
  • Must be 18 years and older
  • Must possess a valid Jamaican ID (Passport, National ID or Driver's License)



This is a full-time career.
Flexibility is key as this roles operates days, evenings, and on Saturdays.
This position is most easily accessible for candidates in St. James and surrounding areas.


Joining the itel family, you will experience ....

Paid Training
Excellent training and supervisory support - to help you feel comfortable servicing our customers.
Opportunity for advancement -75% of our leaders, managers and operational personnel started their careers in an entry level position
Competitive Salary
Health and Life Insurance
Lunch benefits
Free transportation 
Free Wi-Fi
Beautiful location, cafeteria onsite, Chill room, friendly staff
A fun environment! We respect our employees and strive to make our environment exciting.

itelBPO Smart Solutions
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