itelBPO Smart Solutions
  • Kingston, JAM
  • Full Time

Paid Training, Health and Life Insurance, Lunch Benefits, Chill Room, Free Transportation

Are you highly energetic with an enthusiastic and outgoing personality? Do you enjoy planning and organising events? If yes, then the Engagement Coordinator position is ideal for you. In this capacity you will assist with planning, developing and facilitating the implementation of programs and events to create a work environment that reinforces and reflects itel-Family culture. itelbpo Smart solutions creates an engaging  atmosphere of professionalism and fun while at work! Come join our itelbpo Smart Solutions Family at our New Kingston location. #FunBeginsHere


  • Coordinates monthly internal employee engagement activities
  • Assists with managing several internal event's details such as decor, catering, entertainment and transportation
  • Liaises with clients to identify their needs and to ensure customer satisfaction
  • Assists in collaborating and developing content for monthly newsletters, internal messaging to Operations and employees
  • Assists into building strong working relationships across multiple departments in the Company
  • Assists in managing engagement schedule and monitors priorities to ensure they are consistent with the approved culture program's initiatives
  • Manages multiple projects seamlessly while providing superior internal customer service
  • Performs consistent documentation of all projects and events administered
  • Partners closely with other HR Coordinators on special projects

FUNdamental Skills,  Experience and Qualifications Required

  • Strong interpersonal skills
  • Experience in events planning would be an asset
  • Ability to manage multiple projects independently
  • Strong written and verbal communication skills
  • Excellent time management skills
  • Ability to build productive business relationships
  • MS Office proficiency
  • Must be 18 years and older
  • Must possess a valid Jamaican ID (Passport, National ID or Driver's License)


  • This is a full-time career.
  • This position operates Mondays to Fridays up to 6pm. You may be asked to work overtime,  some holidays and weekends.
  • This position is most easily accessible for candidates in Kingston and surrounding areas.

Joining the itel family, you will experience ....

  • Competitive Salary
  • Health and Life Insurance
  • Lunch benefits
  • Free Transportation
  • Free Wi-Fi
  • Beautiful location, cafeteria onsite, Chill room, friendly staff
  • A fun environment! We respect our employees and strive to make our environment exciting.
itelBPO Smart Solutions
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