itelBPO Smart Solutions
  • BHS
  • Full Time

Friendly staff, Medical Plan, Paid Training

We are looking for persons to join our itelbpo Smart Solutions Family at our Grand Bahama, Bahamas location as Trainer!


  • Facilitate new hire and continuing education training, including classroom and on the job training
  • Create a learning environment positioned to develop employee skills that will enhance job performance
  • Use positive reinforcement and adult learning techniques to promote learning and skill improvement
  • Maintain knowledge of business operations, processes, methods, and procedures
  • Responsible for classroom logistics including scheduling, set up, classroom materials, etc.
  • Creates and maintains reports for the Training Department
  • Creates and maintains training process documentation
  • Reinforces training through observation and providing feedback and professional coaching
  • Manages Level 1 classroom surveys
  • Creates Training Agendas
  • Additional duties as assigned
  • Physical attendance is a requirement of the job

FUNdamental Skills

  • Education: Bachelor's degree or equivalent work experience
  • Minimum of 2 years training delivery experience
  • Knowledge of adult learning theories
  • Proficient in Microsoft applications (Excel, PowerPoint, and Word)
  • Strong verbal and written communication skills
  • Skilled at classroom facilitation and managing effective discussion and dialogue in a diverse classroom environment 
  • Ability to work independently and in a team environment
  • Project management or administrative support experience a plus
  • This is a full-time career.
  • Flexibility is key as this roles operates days, nights, holidays and weekends.
  • This position is most easily accessible for candidates in Grand Bahama.

Joining the itel family, you will experience...

  • Paid Training 
  • Excellent training and supervisory support - to help you feel comfortable servicing our customers.
  • Opportunity for advancement
  • Competitive Salary
  • Medical Plan
  • A fun environment! We respect our employees and strive to make our environment exciting.
itelBPO Smart Solutions
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